Companies / Nexus Connect / Subprocessors
Nexus provides a member-connection platform for communities that uses AI to search membership and draft warm introductions between members. It serves associations, chambers of commerce, alumni networks, executive groups, peer networks, and founder communities.
Summarized from its homepage on 6 Nov 2026.
Subprocessors of Nexus Connect
Nexus Connect declares 11 subprocessors, including AI providers ElevenLabs, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Database (PostgreSQL), file and recording storage (S3), scheduled jobs | |
| Authentication and identity management | |
| Video and real-time communications, call recording | |
| Speech-to-text transcription of consented call audio | |
| Application error monitoring | |
| Location lookup for the city and country a member types into their profile | |
| AI embedding model inference for member search and matching | |
| AI language model inference (intro drafts, summaries, search explanations) | |
| Transactional email delivery | |
| Payment processing, where a community enables paid memberships |
1 more subprocessor
See the full list with purpose, location and first seen date.
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