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Companies / Pega / Subprocessors

Pega subprocessors

pega.com

Pega provides a platform for workflow automation, AI agents, and customer engagement. It serves organizations across industries including financial services, insurance, healthcare, communications, government, and manufacturing.

Summarized from its homepage on 3 Nov 2026.

Classified asAI and machine learningCustomer support

The Pega homepage

Subprocessors of Pega

Pega declares 6 subprocessors.

From the company's own list.Read the source
SubprocessorPurposeLocationFirst seen
Amazon Web Services, Inc.Cloud services provider; Generative AI servicesUnited States (AWS HQ) and other deployment regions that are supported for each Subscription Service3 Nov 2026
Google LLCCloud services provider (for Pega Cloud clients on Google Cloud); Generative AI servicesUnited States and other deployment regions that are supported for each Subscription Service on Google Cloud3 Nov 2026
MessageBird USA, INC (“Bird”)Email and SMS services (for Customer Decision Hub clients with optional Pega Message Stream add-on only)United States and other deployment regions that are supported by the Subscription Services.3 Nov 2026
Microsoft CorporationFedRAMP registryGenerative AI services (for Generative AI clients only)United States and other deployment regions that are supported by the Subscription Service.3 Nov 2026
NetApp, Inc.Staff augmentationUnited States and other deployment regions that are supported by the Subscription Services3 Nov 2026
Raintank Inc. (known as Grafana Labs)Observability platform to monitor Pega Cloud infrastructureUnited States3 Nov 2026

Certifications

StandardWhat the source saysChecked
FedRAMPListed in registryPega Cloud for Government, HighListed as FedRAMP Authorized in the official FedRAMP Marketplace data.8 Nov 2026Source

We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Pega lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

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