Companies / Pengo / Subprocessors
Pengo provides AI live chat software with a shared inbox, an AI agent and copilot, and chat actions for orders, billing and bookings. It serves ecommerce, SaaS and support teams, enterprises and agencies.
Summarized from its homepage on 13 Nov 2026.
Subprocessors of Pengo
Pengo declares 14 subprocessors, including AI providers Anthropic, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Backup AI inference if the primary provider is unavailable | |
| Apple and Google (Firebase) | Mobile push notifications |
| Clicky | Website analytics on pengo.chat |
| Search reranking for Pengo Intelligence and reading web pages you add as knowledge | |
| WhatsApp, Messenger and Instagram messaging (if enabled) | |
| AI inference for Pengo Intelligence (agent and copilot) | |
| Cookieless product analytics in the Pengo app | |
| Transactional email delivery | |
| Error monitoring | |
| Payment processing and billing |
4 more subprocessors
See the full list with purpose, location and first seen date.
Create a free accountWork email, no card. Already have one? Log inQuestions about Pengo
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Pengo's full stack
Every vendor with its source and date, and an alert when Pengo adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call