Companies / Plain / Subprocessors
Plain provides AI support infrastructure that lets B2B teams build support tools with no-code or all-code options. It serves B2B teams handling customer conversations across channels like Slack, Microsoft Teams, email, and chat.
Summarized from its homepage on 3 Nov 2026.
Subprocessors of Plain
Plain declares 2 subprocessors, including AI providers Anthropic, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Powering AI features (Customer Agent, Sidekick Agent, thread summaries, suggested responses, AI triage, AI slash commands) | |
| Powering AI features (Customer Agent, Sidekick Agent, thread summaries, suggested responses, AI triage, AI slash commands) |
Questions about Plain
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| SOC 2 Type IICompany's statement | “SOC2 Type II and GDPR compliant, with SSO and SCIM.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 10 Nov 2026Source |
We last read 2 of its pages on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Plain lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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