Companies / Shipbook / Subprocessors
Shipbook provides a log platform for analyzing logs and fixing app crashes across iOS, Android, React Native, Flutter, Browser and Node.js. It serves developers and teams, including product managers, customer support and QA.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of Shipbook
Shipbook declares 10 subprocessors, including AI providers OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Encrypted off-site backups of the database | |
| Payment processing. Card data is collected directly by BlueSnap; Shipbook does not store card numbers | |
| Bot protection (Turnstile) on the sign-up and password-reset forms. Cloudflare processes technical browser signals to distinguish humans from automated abuse; no account data is shared with Cloudflare | |
| Cloud hosting and compute, managed MongoDB database, self-hosted Elasticsearch log storage, and Spaces object storage | |
| In-app support chat | |
| GreenInvoice | Invoice generation |
| Session replay and error diagnostics within the Shipbook console | |
| AI-assisted log and crash analysis. Data is sent to OpenAI only when the user invokes an AI feature (such as LogChat) or has connected their code repository; it is never used automatically for all logs | |
| Referral reward payouts | |
| Transactional email (account, alert and billing notifications) |
Questions about Shipbook
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Shipbook's full stack
Every vendor with its source and date, and an alert when Shipbook adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call