Companies / SupportLogic / Subprocessors
SupportLogic provides AI agents and a data platform for customer support and experience operations. It serves enterprise customer support and customer experience teams.
Summarized from its homepage on 6 Nov 2026.
Subprocessors of SupportLogic
SupportLogic declares 19 subprocessors, including AI providers Anthropic, Google Gemini, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Cloud Infrastructure Provider | |
| Service Provider for AI | |
| Authentication | |
| Bug reporting | |
| ETL | |
| Application error monitoring, bug tracking, and performance analytics | |
| Cloud Infrastructure Provider | |
| Service Provider for AI | |
 Gravatar | User profile images |
| Feature Flagging |
9 more subprocessors
See the full list with purpose, location and first seen date.
Create a free accountWork email, no card. Already have one? Log inQuestions about SupportLogic
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| HIPAACompany's statement | “Security SupportLogic is ISO 27001 and SOC II Type 2 certified, GDPR and HIPAA compliant”The company's own statement of compliance. There is no official HIPAA certification or registry. | 13 Nov 2026Source |
| ISO 27001Company's statement | “Security SupportLogic is ISO 27001 and SOC II Type 2 certified, GDPR and HIPAA compliant”The company's own statement. We have not checked an accreditation registry. | 13 Nov 2026Source |
| SOC 2 Type IICompany's statement | “Security SupportLogic is ISO 27001 and SOC II Type 2 certified, GDPR and HIPAA compliant”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 13 Nov 2026Source |
We last read its homepage on 13 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean SupportLogic lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See SupportLogic's full stack
Every vendor with its source and date, and an alert when SupportLogic adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call