Companies / SwiftGuard / Subprocessors
SwiftGuard is an AI receptionist that answers inbound phone calls for plumbing and heating businesses, captures caller details, and books jobs into the user's calendar. It serves plumbers and heating engineers.
Summarized from its homepage on 8 Nov 2026.
Ensahlaan 25, Bilthoven, 3723 HT, NL
Subprocessors of SwiftGuard
SwiftGuard declares 11 subprocessors, including AI providers Deepgram, ElevenLabs, Mistral AI, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Edge network, CDN and security (WAF) | |
| Voice platform - listens to the caller, decides what the agent says, and speaks the reply unless another speaking voice is configured for that language | |
| Speaking voice - turns the agent's replies into speech, for those languages where we have configured an ElevenLabs voice instead of the voice platform's own | |
| Text messages - sends the one-time code that verifies a caller's phone number is really theirs | |
| Language model - works out what the agent should say next, on every call. Engaged by Deepgram, not by us | |
| HERE Technologies | Address lookup - turns the address a caller gives (or you type) into a precise street address and location |
| Writes the short summary of each finished call from its transcript | |
| Database hosting - stores structured caller records | |
| Language model - the fallback used when Google is unavailable, so a call is never lost to one provider's outage. Engaged by Deepgram, not by us | |
| Application hosting - runs the service that processes caller data |
1 more subprocessor
See the full list with purpose, location and first seen date.
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