Companies / Zerofy / Subprocessors
Zerofy provides a smart energy app that connects solar, battery, EV charger and heat pump devices through the cloud and controls them automatically. It serves homeowners directly and energy providers, installers and OEMs who offer it under their own brand.
Summarized from its homepage on 6 Nov 2026.
Subprocessors of Zerofy
Zerofy declares 8 subprocessors.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Customer support and ticketing for handling support requests, incident resolution, and user communications. Data: name, email address, support message content, account identifiers, and technical troubleshooting details. | |
| Error monitoring and logging for issue detection, diagnosis, and remediation; service reliability and security monitoring. Data: technical logs, device and app metadata, error events, and limited user identifiers included in error context where applicable. | |
| Cloud hosting and infrastructure. All End-User personal data and Device Data processed by the Platform is stored and processed on Google Cloud infrastructure in the EU. | |
| Project management and issue tracking (Jira) and task management (Trello) used for support ticket management and internal workflow tracking. Data: ticket and task content which may include End-User contact details, account identifiers, and technical support information. | |
| Product analytics. Data: End-User app interaction data, session identifiers, feature usage events, and device metadata collected through the App. | |
| Team messaging and collaboration platform used for internal communications and customer support interactions. Data: user names, email addresses, message content, and End-User information included in support or operational communications. | |
| Smartcar, Inc. | Vehicle integration API enabling the App to communicate with vehicle manufacturer systems. Data processed when an End-User connects a vehicle: vehicle identifier (VIN), make and model, vehicle status (battery level, charging state, lock/unlock), location (only if enabled by the End-User), and End-User email address. |
| Project management and issue tracking (Jira) and task management (Trello) used for support ticket management and internal workflow tracking. Data: ticket and task content which may include End-User contact details, account identifiers, and technical support information. |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call