Companies / Zipchat / Subprocessors
Zipchat provides an AI agent for ecommerce that sells, supports and recovers carts across website chat, email, WhatsApp, Instagram and Messenger. It serves ecommerce brands, from DTC stores to large retailers.
Summarized from its homepage on 14 Nov 2026.
Subprocessors of Zipchat
Zipchat declares 27 subprocessors, including AI providers Amazon Bedrock, Anthropic, ElevenLabs, Google Gemini, Azure OpenAI, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| AI: Conversation content, tool calls | |
| Storage: Inbound email and archive, archived data, search index import files | |
| Analytics: Dashboard product analytics (merchant users) | |
| AI: Conversation content, tool calls | |
| CRM: Merchant accounts, users and AI agents | |
| Beehiiv | Marketing pixel: Visits to signup, onboarding and dashboard pages |
| Network and security: All traffic to and from Zipchat, over HTTPS (content delivery, DNS and protection) | |
 Cloudinary | Storage: Chat attachments: shopper images, voice notes, email and social media images |
| Lifecycle email: Merchant user emails and lifecycle events | |
| Infrastructure: Custom tool inputs and API responses, which can include order and customer data |
17 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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