Technologies / Support and chat / Crescendo
Companies using Crescendo
Crescendo is an AI-native customer experience platform that combines chatbot, contact center, ticketing, quality assurance, voice-of-customer, knowledge, and workforce tools into one system. It is used to run a company's customer support operations with a team of AI agents that handle customer conversations and surface insights for human staff.
Summarized from crescendo.ai on 8 Nov 2026.
Seen in3 subprocessor lists
Companies using Crescendo
Subprocessor listPrivacy policyWebsiteJob postings
A company can count under more than one kind of evidence. Our coverage is partial, so this is not everyone using Crescendo.
Questions
How many companies use Crescendo?
3 companies in StrataDB's data have public evidence for Crescendo, and 3 of them name it in their own subprocessor list. Our coverage is partial, so the real number is higher.
Which companies use Crescendo?
Concord, Headspace and Otter Meeting Agent. Each one links to the evidence behind it.
How does StrataDB know a company uses Crescendo?
From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.
Build your list of Crescendo customers
See every company we hold evidence for, with its source, and get an alert when a company adds or drops Crescendo.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call