Technologies / Support and chat / Featurebase
Companies using Featurebase
Featurebase is a customer support platform that combines a help desk, AI agent, help center, feedback collection, and outbound messaging in one suite. It is used by software teams to handle customer conversations across channels and turn those conversations into product feedback.
Summarized from featurebase.app on 9 Nov 2026.
Seen in12 subprocessor lists12 privacy policies
Companies using Featurebase
Subprocessor listPrivacy policyWebsiteJob postings
A company can count under more than one kind of evidence. Our coverage is partial, so this is not everyone using Featurebase.
Vendor certifications
Held by Featurebase (featurebase.app), the company. A company's certification may not cover every product it sells. See Featurebase.
| Standard | What the source says | Checked |
|---|---|---|
| SOC 2 Type IICompany's statement | “Explore security Talk to sales SOC 2 Type II GDPR CCPA”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 10 Nov 2026Source |
We last read its homepage on 10 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Featurebase lacks it.
A company's statement is shown as it wrote it, and is not verification. A registry listing is shown as the registry lists it. Neither is our assessment of Featurebase's compliance. How we read certifications.
Questions
How many companies use Featurebase?
21 companies in StrataDB's data have public evidence for Featurebase, and 12 of them name it in their own subprocessor list. Our coverage is partial, so the real number is higher.
Which companies use Featurebase?
BildrX, Creem, Filently, OpenCourt and Heritage Passport, and 16 more companies. Each one links to the evidence behind it.
How does StrataDB know a company uses Featurebase?
From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.
Build your list of Featurebase customers
See every company we hold evidence for, with its source, and get an alert when a company adds or drops Featurebase.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call