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Technologies / Freshdesk / Slack

Companies using Freshdesk and Slack

25 companies in our data have public evidence for both Freshdesk and Slack, and 19 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

25companies use both
37%of Freshdesk users
1%of Slack users
19name both as subprocessors

Companies using one are 4.5 times as likely as the average company in our data to show evidence of the other.

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

CompanyFreshdeskSlack
1Stream1stream.com1Stream provides an AI-integrated communications platform that combines voice, messaging, and video with AI agents and integrations to PSA and IT tools.CommunicationsCustomer support
Airmeetairmeet.comAirmeet provides a platform for hosting webinars, virtual events, conferences, and training programs with customizable landing pages, networking features, and AI tools.Marketing
BrightAnalyticsbrightanalytics.euBrightAnalytics provides a consolidated management reporting platform for financial reporting, consolidation, FP&A, financial closing, and operational data.Finance and accounting software
CoinCovercoincover.comCoinCover provides protection and recovery services for digital assets, including products for lost access and cyber threats.Crypto and blockchainCybersecurity
CommerceShipcommerceship.comCommerceShip provides AI agents that run orders, transportation, warehouses, and finance, and connects them to existing systems through 300+ integrations and 100+ carriers.AI and machine learningLogistics and supply chain
Curacelcuracel.coCuracel provides AI-powered tools for insurance claims, underwriting, payments, and customer support.AI and machine learningInsurance
Dataquestdataquest.ioDataquest provides online courses, skill paths, and career paths for learning data and AI skills such as Python, SQL, data analytics, and AI engineering through hands-on practice and projects.Data and analyticsEducation
Intuitive Shippingintuitiveshipping.comIntuitive Shipping provides a shipping solution that gives sellers control over checkout shipping costs and delivery options.E-commerceLogistics and supply chain
iono.fmiono.fm provides podcast hosting and radio streaming services, along with audio advertising.Media and entertainment
JAVLNjavln.comJAVLN provides cloud-based policy and document management software for insurance brokers, agencies and underwriters.Insurance
Jellyfishjellyfish.coJellyfish provides a software engineering intelligence platform that connects AI usage, cost, and capacity to engineering outcomes.Data and analyticsProductivity and collaboration
Kickboxkickbox.comKickbox provides email verification and list-cleaning services, including an email verification API and deliverability consulting.
KrakenDkrakend.ioKrakenD is an open source and enterprise API gateway that connects, secures, aggregates, and transforms data across microservices and AI workloads.Developer tools
Overwolfoverwolf.comOverwolf provides tools and services for creating, publishing, and monetizing in-game apps, mods, and game servers.Developer toolsGaming
QuotaGuardquotaguard.comQuotaGuard provides static inbound and outbound IP addresses for cloud applications, AI agents, automations, and platforms.Cloud and infrastructure
Restaurant365restaurant365.comRestaurant365 provides a software platform that combines restaurant accounting, inventory, scheduling, and payroll.Finance and accounting softwareFood and restaurants
Waygroundwayground.comWayground provides a platform for creating AI-powered assessments, presentations, videos, flashcards, and homework with built-in accommodations.Education
WeWillWritewewillwrite.comWeWillWrite is a social writing platform for classrooms where students join with a PIN code and write live in teams on any browser.Education
Yukiyukisoftware.com
Ablyably.comAbly provides realtime infrastructure for message delivery, ordering, and failover, along with APIs and products for pub/sub, chat, AI transport, live objects, spaces, and database sync.Cloud and infrastructureDeveloper tools
BestChatBotbestchatbot.ioBestChatBot provides AI support agents that answer customer questions and act across business tools.AI and machine learningCustomer support
Docutendocuten.comCompliance and riskLogistics and supply chain
Finsifinsi.aiFinsi provides AI agents that work from a single data warehouse with shared metric definitions, and lets teams connect their own agents over MCP or API.AI and machine learningE-commerce
iplicitiplicit.comiplicit provides cloud accounting software with financials, consolidation, reporting, and workflow automation.Finance and accounting software
NebulaHexnebulahex.comNebulaHex provides an AI customer support platform that builds knowledge-grounded AI agents for websites, WhatsApp, Instagram, Messenger, and Telegram.AI and machine learningCustomer support

The two technologies

Freshdesk

Support and chat

Freshdesk is a customer support platform that lets teams manage support tickets from email, chat, SMS, and voice in one shared workspace. It is used to help support agents resolve customer requests faster, with AI assistance and a unified view of each customer's history.

Summarized from freshworks.com on 8 Nov 2026.

37% of the 67 companies we see using Freshdesk also show the other.

All 67 companies using Freshdesk51 name it as a subprocessorMore in Support and chat

Slack

by Salesforce · Productivity

Slack is a collaboration platform where teams chat, share files, and work together in channels. It is used for team communication, connecting apps and agents, and automating everyday work.

Summarized from slack.com on 8 Nov 2026.

1% of the 1,926 companies we see using Slack also show the other.

All 1,926 companies using Slack1,335 name it as a subprocessorMore in Productivity

Industries

Among the companies above, by our own classification of their homepage.

AI and machine learning5Customer support3Finance and accounting software3Logistics and supply chain3Education3Developer tools3Insurance2Data and analytics2E-commerce2Cloud and infrastructure2

Other pairs

Companies with their own evidence for both.

More with Freshdesk

Cloudflare67companiesGoogle Workspace42companiesGoogle Analytics39companiesGoogle Tag Manager38companiesAmazon Web Services37companiesHubSpot27companies

More with Slack

Cloudflare1,811companiesGoogle Workspace1,578companiesAmazon Web Services1,297companiesStripe895companiesGoogle Tag Manager880companiesGoogle811companies

Questions

How many companies use both Freshdesk and Slack?

25 companies in StrataDB's data have public evidence for both, and 19 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Freshdesk and Slack?

1Stream, Airmeet, BrightAnalytics, CoinCover and CommerceShip, and 20 more companies. Each one links to the evidence behind it.

How does StrataDB know a company uses Freshdesk and Slack?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Freshdesk and Slack

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
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