Companies using Freshdesk and HubSpot

27 companies in our data have public evidence for both Freshdesk and HubSpot, and 16 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

27companies use both

40%of Freshdesk users

1%of HubSpot users

16name both as subprocessors

Companies using one are 2.2 times as likely as the average company in our data to show evidence of the other.

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

Company	Freshdesk	HubSpot
1Stream1stream.com1Stream provides an AI-integrated communications platform that combines voice, messaging, and video with AI agents and integrations to PSA and IT tools.Communications Customer support
Airmeetairmeet.comAirmeet provides a platform for hosting webinars, virtual events, conferences, and training programs with customizable landing pages, networking features, and AI tools.Marketing
Beauhurstbeauhurst.comBeauhurst provides a data platform tracking private companies in the UK, Germany, and Ireland, with profiles, funding history, and ownership information.Data and analytics
Botpressbotpress.comBotpress provides an AI-native customer support platform and helpdesk that builds AI agents to handle support tickets and multi-step workflows.AI and machine learning Customer support
BrightAnalyticsbrightanalytics.euBrightAnalytics provides a consolidated management reporting platform for financial reporting, consolidation, FP&A, financial closing, and operational data.Finance and accounting software
CoinCovercoincover.comCoinCover provides protection and recovery services for digital assets, including products for lost access and cyber threats.Crypto and blockchain Cybersecurity
Continuouscontinuoustech.comContinuous provides a revenue layer that syncs Salesforce and NetSuite for quote-to-cash, billing, and revenue recognition.Finance and accounting software
Edge Signaledgesignal.aiEdge Signal provides a physical AI platform that connects existing cameras, sensors, and in-store systems to detect operational issues and trigger alerts and automated workflows.AI and machine learning Retail
ELSA Speakelsaspeak.comELSA Speak is an AI English speaking app that provides instant, personalized feedback on spoken English practice.AI and machine learning Education
Fuel50fuel50.comFuel50 provides a talent intelligence platform with skills intelligence and a talent marketplace that connect employees to roles, projects, and career paths.HR and recruiting
JAVLNjavln.comJAVLN provides cloud-based policy and document management software for insurance brokers, agencies and underwriters.Insurance
QuartzBioquartz.bioQuartzBio provides a platform for managing clinical trial samples and biomarker data across their lifecycle.Biotech and life sciences Data and analytics
Trakstartrakstar.comTrakstar provides HR software for hiring, learning management, performance management, and workforce analytics.HR and recruiting
Waygroundwayground.comWayground provides a platform for creating AI-powered assessments, presentations, videos, flashcards, and homework with built-in accommodations.Education
WeWillWritewewillwrite.comWeWillWrite is a social writing platform for classrooms where students join with a PIN code and write live in teams on any browser.Education
Yukiyukisoftware.com
Intuitive Shippingintuitiveshipping.comIntuitive Shipping provides a shipping solution that gives sellers control over checkout shipping costs and delivery options.E-commerce Logistics and supply chain
iplicitiplicit.comiplicit provides cloud accounting software with financials, consolidation, reporting, and workflow automation.Finance and accounting software
Kickboxkickbox.comKickbox provides email verification and list-cleaning services, including an email verification API and deliverability consulting.
Ablyably.comAbly provides realtime infrastructure for message delivery, ordering, and failover, along with APIs and products for pub/sub, chat, AI transport, live objects, spaces, and database sync.Cloud and infrastructure Developer tools
BestChatBotbestchatbot.ioBestChatBot provides AI support agents that answer customer questions and act across business tools.AI and machine learning Customer support
D3xd3x.aiD3x provides an AI orchestration platform for hospitality that connects guest messaging, voice, and email agents to hotel PMS and operations tools.AI and machine learning Travel and hospitality
Ethicontrolethicontrol.comEthicontrol provides a whistleblowing and incident management platform with internal reporting channels, case management, and analytics.Compliance and risk
Finsifinsi.aiFinsi provides AI agents that work from a single data warehouse with shared metric definitions, and lets teams connect their own agents over MCP or API.AI and machine learning E-commerce
Ledidiledidi.comLedidi provides a secure platform for clinical research and trials that combines data capture, statistical analytics, and collaboration.Biotech and life sciences Healthcare

2 more companies

See every company using both Freshdesk and HubSpot, with the source for each.

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The two technologies

Freshdesk

Support and chat

Freshdesk is a customer support platform that lets teams manage support tickets from email, chat, SMS, and voice in one shared workspace. It is used to help support agents resolve customer requests faster, with AI assistance and a unified view of each customer's history.

Summarized from freshworks.com on 8 Nov 2026.

40% of the 67 companies we see using Freshdesk also show the other.

All 67 companies using Freshdesk 51 name it as a subprocessor More in Support and chat

HubSpot

CRM and sales

HubSpot is a customer platform that brings together marketing, sales, and customer service software on one agentic platform. It is used for marketing automation, sales, customer service, content marketing, data management, and billing and payments.

Summarized from hubspot.com on 8 Nov 2026.

1% of the 4,280 companies we see using HubSpot also show the other.

All 4,280 companies using HubSpot 1,138 name it as a subprocessor More in CRM and sales

Industries

Among the companies above, by our own classification of their homepage.

AI and machine learning6 Customer support3 Finance and accounting software3 Education3 Data and analytics2 HR and recruiting2 Biotech and life sciences2 E-commerce2

Other pairs

Companies with their own evidence for both.

More with Freshdesk

Cloudflare67companies

Google Workspace42companies

Google Analytics39companies

Google Tag Manager38companies

Amazon Web Services37companies

Slack25companies

More with HubSpot

Cloudflare4,206companies

Google Workspace3,064companies

Google Tag Manager2,812companies

Google Analytics1,932companies

Amazon Web Services1,701companies

Webflow1,155companies

Questions

How many companies use both Freshdesk and HubSpot?

27 companies in StrataDB's data have public evidence for both, and 16 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Freshdesk and HubSpot?

1Stream, Airmeet, Beauhurst, Botpress and BrightAnalytics, and 22 more companies. Each one links to the evidence behind it.

How does StrataDB know a company uses Freshdesk and HubSpot?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Freshdesk and HubSpot

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

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