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Technologies / Intercom / Smartlook

Companies using Intercom and Smartlook

7 companies in our data have public evidence for both Intercom and Smartlook, and 4 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

7companies use both
1%of Intercom users
41%of Smartlook users
4name both as subprocessors

Companies using one are 7.1 times as likely as the average company in our data to show evidence of the other.

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

CompanyIntercomSmartlook
Akiflowakiflow.comAkiflow is an app that combines calendars, tasks, an inbox, and an AI assistant in one place.AI and machine learningProductivity and collaboration
Nanonetsnanonets.comNanonets converts business policies, procedures, systems and knowledge into AI agents that run business processes.AI and machine learningFinance and accounting software
Overloopoverloop.aiOverloop is an AI sales prospecting platform that finds prospects, retrieves their contact details, and automates email and LinkedIn outreach and follow-ups.Sales
Overloopoverloop.comOverloop is an AI sales prospecting platform that finds prospects, retrieves their contact details, and automates email and LinkedIn outreach and follow-ups.Sales
Claapclaap.ioClaap turns sales meetings, calls and emails into structured data that syncs to the CRM and supports AI agents.AI and machine learningSales
FYLDfyld.aiFYLD provides an AI-powered platform that captures field data from infrastructure work sites as it happens.AI and machine learningConstruction
Vyzervyzer.coVyzer provides AI-powered tracking, planning and automation for managing investment portfolios and wealth.Finance and accounting softwareFintech

The two technologies

Intercom

Support and chat

Intercom is a fully-featured AI-powered helpdesk. It is used for an omnichannel inbox, AI-powered ticketing, and Copilot working alongside a human team.

Summarized from intercom.com on 8 Nov 2026.

1% of the 1,370 companies we see using Intercom also show the other.

All 1,370 companies using Intercom771 name it as a subprocessorMore in Support and chat

Smartlook

Analytics

Smartlook is a product that provides session recordings, events, funnels, heatmaps, behavior flows and crash reports. It is used to see how users interact with a website or mobile app, including where they drop off and what happened before a crash.

Summarized from smartlook.com on 8 Nov 2026.

41% of the 17 companies we see using Smartlook also show the other.

All 17 companies using Smartlook8 name it as a subprocessorMore in Analytics

Industries

Among the companies above, by our own classification of their homepage.

AI and machine learning4Sales3Finance and accounting software2

Other pairs

Companies with their own evidence for both.

More with Intercom

Cloudflare1,357companiesGoogle Workspace1,122companiesGoogle Tag Manager828companiesAmazon Web Services792companiesGoogle Analytics622companiesStripe570companies

More with Smartlook

Cloudflare18companiesAmazon Web Services14companiesGoogle Workspace14companiesGoogle Tag Manager12companiesGoogle Analytics10companiesOpenAI10companies

Questions

How many companies use both Intercom and Smartlook?

7 companies in StrataDB's data have public evidence for both, and 4 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Intercom and Smartlook?

Akiflow, Nanonets, Overloop, Overloop and Claap, and 2 more companies. Each one links to the evidence behind it.

How does StrataDB know a company uses Intercom and Smartlook?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Intercom and Smartlook

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
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