Aircall tech stack

aircall.io

Aircall provides a cloud-based phone system and AI-powered platform for customer communications, including voice agents, shared inboxes, and integrations with CRM and help desk tools. It serves businesses of various sizes and industries, including sales, support, and customer success teams.

Summarized from its homepage on 4 Nov 2026.

Classified asAI and machine learning Communications Customer support

44 W 28th Street, New York, NY, 10001, US+1 888-240-6923

Vendors of Aircall and the evidence for each

Aircall declares 20 subprocessors, including AI providers AssemblyAI, Cartesia, Deepgram, ElevenLabs.

VendorCategoryEvidenceLevel

Amazon Web ServicesCloud and infrastructureConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Amazon Web Services

AssemblyAIAI and LLM providersConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using AssemblyAI

AtlassianProductivityConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Atlassian

CartesiaAI and LLM providersConfirmed

Subprocessor listNamed as Cartesia AI · Processes data for the company11 Nov 2026Source

Companies using Cartesia

ClickHouseDataConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using ClickHouse

DatadogObservabilityConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Datadog

DeepgramAI and LLM providersConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Deepgram

ElevenLabsAI and LLM providersConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using ElevenLabs

FirecrawlDeveloper toolsConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Firecrawl

IntercomSupport and chatConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Intercom

16 more vendors

See Aircall's full stack and the source for every claim.

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Questions about Aircall

Does Aircall use AssemblyAI?Does Aircall use Cartesia?Does Aircall use Deepgram?Does Aircall use ElevenLabs?

Certifications

Standard	What the source says	Checked
HIPAACompany's statement	“GDPR EU PRIVACY HIPAA DATA PRIVACY”The company's own statement of compliance. There is no official HIPAA certification or registry.	11 Nov 2026Source
SOC 2 Type IICompany's statement	“Enterprise-grade security & compliance SOC2 TYPE II”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA.	11 Nov 2026Source

We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Aircall lacks it.