Companies / Aircall / Subprocessors
Aircall provides a cloud-based phone system and AI-powered platform for customer communications, including voice agents, shared inboxes, and integrations with CRM and help desk tools. It serves businesses of various sizes and industries, including sales, support, and customer success teams.
Summarized from its homepage on 4 Nov 2026.
44 W 28th Street, New York, NY, 10001, US+1 888-240-6923
Subprocessors of Aircall
Aircall declares 20 subprocessors, including AI providers AssemblyAI, Cartesia, Deepgram, ElevenLabs.
| Subprocessor | Purpose |
|---|---|
| Hosting of all data in Aircall product. | |
| Generation of transcription from call recordings | |
| Ticketing, chatbot systems for assistance | |
| Provision of inputs for AI Voice Agent | |
| Data analytics and data processing services. ClickHouse provides database and data processing infrastructure used to analyze platform metrics and operational usage data. | |
| Monitoring for provided services/security purposes. The security tracking software provided by Datadog monitors our customers' activity (including automated access to personal data) in the Aircall system for the detection of potential security threats and generates security alerts for our teams. If a security violation is detected, we inform you accordingly. This activity is essential for preventing and potentially detecting cyberattacks and thus for Aircall’s protection of your data and the provision of our service in the required and contracted quality. | |
| Generation of transcription from call recordings | |
| Provision of inputs for AI Voice Agent | |
| Retrieval and processing of customer provided source data to support customer created knowledge base within the Aircall product. | |
| Ticketing, chatbot systems for assistance |
10 more subprocessors
See the full list with purpose, location and first seen date.
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Certifications
| Standard | What the source says | Checked |
|---|---|---|
| HIPAACompany's statement | “GDPR EU PRIVACY HIPAA DATA PRIVACY”The company's own statement of compliance. There is no official HIPAA certification or registry. | 11 Nov 2026Source |
| SOC 2 Type IICompany's statement | “Enterprise-grade security & compliance SOC2 TYPE II”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 11 Nov 2026Source |
We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Aircall lacks it.
Recent changes
| Date | Change |
|---|---|
| 11 Nov 2026 | no longer shows HubSpot |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Aircall's full stack
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