Balto tech stack

balto.ai

Balto provides an AI platform for contact centers, offering real-time agent assist, call insights, quality assurance scoring, voice agents, and coaching. It serves financial services, health insurance, healthcare providers, P&C insurance, banking, collections, home improvement businesses, and BPO contact centers.

Summarized from its homepage on 13 Nov 2026.

Classified asAI and machine learning Customer support

Vendors of Balto and the evidence for each

VendorCategoryEvidenceLevel

CloudflareCloud and infrastructureLikely

Websiteheader: cf-ray: a59d373efc3317dc-SJC13 Nov 2026Source

Companies using Cloudflare

Google Tag ManagerAnalyticsLikely

Websitescript: = 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f13 Nov 2026Source

Companies using Google Tag Manager

Google WorkspaceProductivityLikely

Websitemx: aspmx.l.google.com.13 Nov 2026Source

Companies using Google Workspace

HubSpotCRM and salesLikely

Websitescript: //js.hs-scripts.com/9035999.js13 Nov 2026Source

Companies using HubSpot

VercelCloud and infrastructureLikely

Websiteheader: x-vercel-id: sfo1::iad1::qqc7b-1794567029628-e8d34c0313 Nov 2026Source

Companies using Vercel

Google AnalyticsAnalyticsLikely

Privacy policyProcesses data for the company13 Nov 2026Source

Companies using Google Analytics

AdRollAdvertisingPossible

Privacy policyAdvertising partner13 Nov 2026Source

Companies using AdRoll

Google AdsAdvertisingPossible

Privacy policyNamed as Google Ads (AdWords) · Advertising partner13 Nov 2026Source

Companies using Google Ads

LinkedInCRM and salesPossible

Privacy policyAdvertising partner13 Nov 2026Source

Companies using LinkedIn

MetaAdvertisingPossible

Privacy policyNamed as Facebook · Advertising partner13 Nov 2026Source

Companies using Meta

1 more vendor

See Balto's full stack and the source for every claim.

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Certifications

Standard	What the source says	Checked
HIPAACompany's statement	“Is Balto compliant with HIPAA, PCI DSS, and SOC 2? Yes. Balto is SOC 2 Type II certified, HIPAA compliant, and PCI DSS certified, making it the trusted choice for healthcare, financial…”The company's own statement of compliance. There is no official HIPAA certification or registry.	13 Nov 2026Source
PCI DSSCompany's statement	“Is Balto compliant with HIPAA, PCI DSS, and SOC 2? Yes. Balto is SOC 2 Type II certified, HIPAA compliant, and PCI DSS certified, making it the trusted choice for healthcare, financial servic…”The company's own statement. We have not checked a card network registry.	13 Nov 2026Source
SOC 2 Type IICompany's statement	“Is Balto compliant with HIPAA, PCI DSS, and SOC 2? Yes. Balto is SOC 2 Type II certified, HIPAA compliant, and PCI DSS certified, making it the trusted choice for healthcare, financial services, and other…”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA.	13 Nov 2026Source

We last read its homepage on 13 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Balto lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.