Companies / Balto / Subprocessors
Balto provides an AI platform for contact centers, offering real-time agent assist, call insights, quality assurance scoring, voice agents, and coaching. It serves financial services, health insurance, healthcare providers, P&C insurance, banking, collections, home improvement businesses, and BPO contact centers.
Summarized from its homepage on 13 Nov 2026.
Subprocessors of Balto
Not validated yet
We found a page but could not validate its contents, so we show nothing rather than guess.
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| HIPAACompany's statement | “Is Balto compliant with HIPAA, PCI DSS, and SOC 2? Yes. Balto is SOC 2 Type II certified, HIPAA compliant, and PCI DSS certified, making it the trusted choice for healthcare, financial…”The company's own statement of compliance. There is no official HIPAA certification or registry. | 13 Nov 2026Source |
| PCI DSSCompany's statement | “Is Balto compliant with HIPAA, PCI DSS, and SOC 2? Yes. Balto is SOC 2 Type II certified, HIPAA compliant, and PCI DSS certified, making it the trusted choice for healthcare, financial servic…”The company's own statement. We have not checked a card network registry. | 13 Nov 2026Source |
| SOC 2 Type IICompany's statement | “Is Balto compliant with HIPAA, PCI DSS, and SOC 2? Yes. Balto is SOC 2 Type II certified, HIPAA compliant, and PCI DSS certified, making it the trusted choice for healthcare, financial services, and other…”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 13 Nov 2026Source |
We last read its homepage on 13 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Balto lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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