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Companies / BoldDesk

BoldDesk tech stack

bolddesk.com

BoldDesk is an AI-native customer service platform that provides help desk software with AI agents for ticketing, live chat, and omnichannel support. It serves businesses of all sizes across industries including SaaS, education, finance, healthcare, and telecom.

Summarized from its homepage on 9 Nov 2026.

Classified asAI and machine learningCustomer support

The BoldDesk homepage

Vendors of BoldDesk and the evidence for each

BoldDesk declares 11 subprocessors, including AI providers Azure OpenAI.

VendorCategoryEvidenceLevel
Amazon CloudFrontCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using Amazon CloudFront
Amazon Web ServicesCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using Amazon Web Services
AvalaraFinance and ERPConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using Avalara
Azure OpenAIAI and LLM providersConfirmed
Subprocessor listNamed as Azure Open AI · Processes data for the company9 Nov 2026Source
Companies using Azure OpenAI
Brand SSLConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Google CloudCloud and infrastructureConfirmed
Subprocessor listNamed as Google Cloud Platform (GCP) · Processes data for the company9 Nov 2026Source
Companies using Google Cloud
Microsoft AzureCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using Microsoft Azure
PostHogAnalyticsConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using PostHog
PostmarkEmail and communicationsConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using Postmark
SentryObservabilityConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using Sentry

9 more vendors

See BoldDesk's full stack and the source for every claim.

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Questions about BoldDesk

Does BoldDesk use Azure OpenAI?

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

See BoldDesk's full stack

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