Companies / BoldDesk / Subprocessors
BoldDesk is an AI-native customer service platform that provides help desk software with AI agents for ticketing, live chat, and omnichannel support. It serves businesses of all sizes across industries including SaaS, education, finance, healthcare, and telecom.
Summarized from its homepage on 9 Nov 2026.
Subprocessors of BoldDesk
BoldDesk declares 11 subprocessors, including AI providers Azure OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
 Amazon CloudFront | Content delivery, caching, and traffic optimization |
| For sending emails | |
| Sales tax reporting | |
| AI functionalities (if enabled in your account) | |
| Brand SSL | SSL certificate issuance if the customer opted for a custom domain. |
| Cloud Infrastructure hosting, Database and File Storage | |
| Azure Cosmos DB, Azure Application Insights, Azure Service Bus, Azure Vault | |
| Event tracking, user interaction analytics and usage insights | |
| Email to ticket inbound processor | |
| Error and performance monitoring for applications |
1 more subprocessor
See the full list with purpose, location and first seen date.
Create a free accountWork email, no card. Already have one? Log inQuestions about BoldDesk
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See BoldDesk's full stack
Every vendor with its source and date, and an alert when BoldDesk adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call