Companies / Botpress
Botpress provides an AI-native customer support platform and helpdesk that builds AI agents to handle support tickets and multi-step workflows. It serves customer support teams and businesses across industries such as SaaS, healthcare, education, retail, and fintech.
Summarized from its homepage on 7 Nov 2026.
Vendors of Botpress and the evidence for each
Botpress declares 13 subprocessors, including AI providers OpenAI.
HubSpotCRM and salesConfirmed
Amazon Web ServicesCloud and infrastructureConfirmed
FreshdeskSupport and chatConfirmed
GoogleCloud and infrastructureConfirmed
Google AnalyticsAnalyticsConfirmed
HotjarAnalyticsConfirmed
IntercomSupport and chatConfirmed
Microsoft AzureCloud and infrastructureConfirmed
MixpanelAnalyticsConfirmed
OpenAIAI and LLM providersConfirmed
7 more vendors
See Botpress's full stack and the source for every claim.
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Certifications
| Standard | What the source says | Checked |
|---|---|---|
| SOC 2Company's statement | “SOC II certified, GDPR compliant, and penetration tested by KPMG.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 14 Nov 2026Source |
We last read its homepage on 14 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Botpress lacks it.
Recent changes
| Date | Change |
|---|---|
| 14 Nov 2026 | changed Hubspot |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Botpress's full stack
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