Companies / Botpress / Subprocessors
Botpress provides an AI-native customer support platform and helpdesk that builds AI agents to handle support tickets and multi-step workflows. It serves customer support teams and businesses across industries such as SaaS, healthcare, education, retail, and fintech.
Summarized from its homepage on 7 Nov 2026.
Subprocessors of Botpress
Botpress declares 13 subprocessors, including AI providers OpenAI.
| Subprocessor | Purpose |
|---|---|
| Hosts cloud services and all Customer Data; processes analytics information about usage of Botpress cloud services | |
| Facebook Pixel for advertising campaign customization | |
| Provides help desk services; processes data provided by users for technical support purposes | |
| Processes analytics information about usage of Botpress cloud services | |
| Google Analytics services on the Website and software platform | |
| Provides information about the behaviour of Website visitors | |
| Processes website traffic and visitor profile information for marketing purposes | |
| Provides live support to visitors of the service and the Website | |
| LinkedIn tags for advertising campaign customization | |
| Finds information on websites and helps generate text responses |
3 more subprocessors
See the full list with purpose, location and first seen date.
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Certifications
| Standard | What the source says | Checked |
|---|---|---|
| SOC 2Company's statement | “SOC II certified, GDPR compliant, and penetration tested by KPMG.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 14 Nov 2026Source |
We last read its homepage on 14 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Botpress lacks it.
Recent changes
| Date | Change |
|---|---|
| 14 Nov 2026 | changed Hubspot |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Botpress's full stack
Every vendor with its source and date, and an alert when Botpress adds or drops one. The same lookup works for any company.
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