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Companies / Dixa

Dixa tech stack

dixa.com

Dixa provides a customer service platform that unifies conversations across chat, email, phone, WhatsApp, and social channels, with workflow automation, an AI agent named Mim, and performance and QA tools. It serves ecommerce brands.

Summarized from its homepage on 9 Nov 2026.

Classified asAI and machine learningCustomer supportE-commerce

The Dixa homepage

Vendors of Dixa and the evidence for each

Dixa declares 18 subprocessors, including AI providers Anthropic, Deepgram, ElevenLabs.

VendorCategoryEvidenceLevel
Amazon Web ServicesCloud and infrastructureConfirmed
Subprocessor listNamed as Amazon Web Services EMEA SARL · Processes data for the company9 Nov 2026Source
Companies using Amazon Web Services
AnthropicAI and LLM providersConfirmed
Subprocessor listNamed as Anthropic Ireland, Limited · Processes data for the company9 Nov 2026Source
Companies using Anthropic
Auth0Security and identityConfirmed
Subprocessor listNamed as Auth0 (Okta Inc) · Processes data for the company9 Nov 2026Source
Companies using Auth0
AvoxiEmail and communicationsConfirmed
Subprocessor listNamed as Avoxi, Inc. · Processes data for the company9 Nov 2026Source
Companies using Avoxi
BandwidthEmail and communicationsConfirmed
Subprocessor listNamed as Bandwidth Inc. (Bandwidth Group) · Processes data for the company9 Nov 2026Source
Companies using Bandwidth
Bird Eats Bug (Bird Labs GmbH)Confirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
BrowserStackDeveloper toolsConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using BrowserStack
DeepgramAI and LLM providersConfirmed
Subprocessor listProcesses data for the company9 Nov 2026Source
Companies using Deepgram
DIDWWEmail and communicationsConfirmed
Subprocessor listNamed as DIDWW Ireland Limited · Processes data for the company9 Nov 2026Source
Companies using DIDWW
ElevenLabsAI and LLM providersConfirmed
Subprocessor listNamed as Elevenlabs Inc. · Processes data for the company9 Nov 2026Source
Companies using ElevenLabs

12 more vendors

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Questions about Dixa

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

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