Companies / Genesys
Genesys provides a cloud customer experience platform with AI-powered tools for contact centers, including voice, digital engagement, workforce optimization, and analytics. It serves businesses across industries such as financial services, healthcare, retail, insurance, and government.
Summarized from its homepage on 10 Nov 2026.
Vendors of Genesys and the evidence for each
Genesys declares 43 subprocessors, including AI providers Deepgram, ElevenLabs.
AkamaiCloud and infrastructureConfirmed
Amazon Web ServicesCloud and infrastructureConfirmed
BandwidthEmail and communicationsConfirmed
Bird B.V.Email and communicationsConfirmed
CA TechnologiesConfirmed
CloudShare, Inc.Confirmed
CLX CommunicationsConfirmed
Credly, Inc.Confirmed
DeepgramAI and LLM providersConfirmed
DoceboConfirmed
32 more vendors
See Genesys's full stack and the source for every claim.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Genesys's full stack
Every vendor with its source and date, and an alert when Genesys adds or drops one. The same lookup works for any company.
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