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Companies / Mend

Mend tech stack

mend.so

Mend provides an AI support agent for Shopify stores that answers shoppers in chat and email, checks their orders, and handles refunds, returns and discounts within set rules. It serves Shopify stores and their shoppers.

Summarized from its homepage on 12 Nov 2026.

Classified asAI and machine learningCustomer supportE-commerce

The Mend homepage

Vendors of Mend and the evidence for each

Mend declares 8 subprocessors, including AI providers Anthropic, OpenAI.

VendorCategoryEvidenceLevel
CloudflareCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company12 Nov 2026Source
Websiteheader: cf-ray: a59630bb69002b8e-LAX12 Nov 2026Source
Companies using Cloudflare
AnthropicAI and LLM providersConfirmed
Subprocessor listProcesses data for the company12 Nov 2026Source
Privacy policyProcesses data for the company12 Nov 2026Source
Companies using Anthropic
HetznerCloud and infrastructureConfirmed
Subprocessor listNamed as Hetzner Online · Processes data for the company12 Nov 2026Source
Privacy policyProcesses data for the company12 Nov 2026Source
Companies using Hetzner
NeonDataConfirmed
Subprocessor listProcesses data for the company12 Nov 2026Source
Privacy policyProcesses data for the company12 Nov 2026Source
Companies using Neon
OpenAIAI and LLM providersConfirmed
Subprocessor listProcesses data for the company12 Nov 2026Source
Privacy policyProcesses data for the company12 Nov 2026Source
Companies using OpenAI
ShopifyWebsites and CMSConfirmed
Subprocessor listProcesses data for the company12 Nov 2026Source
Privacy policyProcesses data for the company12 Nov 2026Source
Companies using Shopify
ResendEmail and communicationsConfirmed
Subprocessor listProcesses data for the company12 Nov 2026Source
Companies using Resend
SentryObservabilityConfirmed
Subprocessor listProcesses data for the company12 Nov 2026Source
Companies using Sentry
Next.jsDeveloper toolsLikely
Websitescript: /_next/static/chunks/27jktro2p5rq9.js?dpl=dpl_H4o9HUEv12 Nov 2026Source
Companies using Next.js
VercelCloud and infrastructureLikely
Websiteheader: x-vercel-id: sfo1::67sbw-1794493362870-8a98d8dc213812 Nov 2026Source
Companies using Vercel

Questions about Mend

Does Mend use Anthropic?Does Mend use OpenAI?

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

See Mend's full stack

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