Text tech stack

text.com

Text provides an AI Agent, live chat, help desk, and shared inbox to automate customer support and sales. It serves businesses using platforms such as Shopify, WordPress, and WooCommerce.

Summarized from its homepage on 3 Nov 2026.

Classified asAI and machine learning Customer support

101 Arch Street, 8th Floor, Boston, Massachusetts, 02110, US

Vendors of Text and the evidence for each

Text declares 6 subprocessors, including AI providers OpenAI.

VendorCategoryEvidenceLevel

CloudflareCloud and infrastructureConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Websiteheader: cf-ray: a5892f09791e4e35-SJC11 Nov 2026Source

Companies using Cloudflare

ActiveCampaignEmail and communicationsConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using ActiveCampaign

AkamaiCloud and infrastructureConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Akamai

Amazon Web ServicesCloud and infrastructureConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using Amazon Web Services

Google CloudCloud and infrastructureConfirmed

Subprocessor listNamed as Google Cloud Platform · Processes data for the company11 Nov 2026Source

Companies using Google Cloud

OpenAIAI and LLM providersConfirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

Companies using OpenAI

Google Tag ManagerAnalyticsLikely

Websitescript: ;s.src="https://www.googletagmanager.com/gtm.js?id=GTM-MTQ5WQNP";s.id="gtm-script";docu11 Nov 2026Source

Companies using Google Tag Manager

Google WorkspaceProductivityLikely

Websitemx: aspmx.l.google.com.11 Nov 2026Source

Companies using Google Workspace

LinkedIn Insight TagAdvertisingLikely

Websitescript: true;s.src="https://snap.licdn.com/li.lms-analytics/insight.min.js";s.id="li-insight";docum11 Nov 2026Source

Companies using LinkedIn Insight Tag

Meta PixelAdvertisingLikely

Websitescript: t,'script','https://connect.facebook.net/en_US/fbevents.js');fbq('init',"283171402442785");fbq('tr11 Nov 2026Source

Companies using Meta Pixel

1 more vendor

See Text's full stack and the source for every claim.

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Questions about Text

Does Text use OpenAI?

Certifications

Standard	What the source says	Checked
PCI DSS SAQ ACompany's statement	“PCI DSS - SAQ A BBB Accredited”The company's own statement. We have not checked a card network registry.	11 Nov 2026Source
SOC 2 Type IICompany's statement	“Text combines SOC 2 Type 2–audited security with GDPR and CCPA compliance.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA.	11 Nov 2026Source

We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Text lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.