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Companies / Text / Subprocessors

Text subprocessors

text.com

Text provides an AI Agent, live chat, help desk, and shared inbox to automate customer support and sales. It serves businesses using platforms such as Shopify, WordPress, and WooCommerce.

Summarized from its homepage on 3 Nov 2026.

Classified asAI and machine learningCustomer support

101 Arch Street, 8th Floor, Boston, Massachusetts, 02110, US

The Text homepage

Subprocessors of Text

Text declares 6 subprocessors, including AI providers OpenAI.

From the company's own list.Read the source
SubprocessorPurposeFirst seen
ActiveCampaign3 Nov 2026
AkamaiFedRAMP registry3 Nov 2026
Amazon Web Services3 Nov 2026
CloudflareFedRAMP registry3 Nov 2026
Google Cloud Platform3 Nov 2026
OpenAIFedRAMP registry3 Nov 2026

Questions about Text

Certifications

StandardWhat the source saysChecked
PCI DSS SAQ ACompany's statement“PCI DSS - SAQ A BBB Accredited”The company's own statement. We have not checked a card network registry.11 Nov 2026Source
SOC 2 Type IICompany's statement“Text combines SOC 2 Type 2–audited security with GDPR and CCPA compliance.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA.11 Nov 2026Source

We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Text lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

See Text's full stack

Every vendor with its source and date, and an alert when Text adds or drops one. The same lookup works for any company.

  • Every company and vendor, with its public source
  • 100 API calls a month, plus MCP and the Chrome extension
  • Work email only. No card, no sales call