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Zonka Feedback tech stack

zonkafeedback.com

Zonka Feedback provides customer feedback surveys and AI feedback intelligence that collects feedback across channels and analyzes it in real time. It serves CX and insights, customer support, product, and location and frontline teams across industries including healthcare, finance, retail, SaaS, eCommerce, and education.

Summarized from its homepage on 8 Nov 2026.

Classified asAI and machine learningCustomer support

The Zonka Feedback homepage

Vendors of Zonka Feedback and the evidence for each

Zonka Feedback declares 13 subprocessors, including AI providers OpenAI.

VendorCategoryEvidenceLevel
IntercomSupport and chatConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Websitescript: e; s.src = 'https://widget.intercom.io/widget/orvz3ibb'; var x = d.getElementsByTagNa8 Nov 2026Source
Companies using Intercom
Amazon Web ServicesCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Privacy policyProcesses data for the company8 Nov 2026Source
Companies using Amazon Web Services
FastSpringPaymentsConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Privacy policyNamed as Fastspring · Processes data for the company8 Nov 2026Source
Companies using FastSpring
Amazon SESEmail and communicationsConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Companies using Amazon SES
CloudfrontCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Companies using Cloudfront
Gupshup IndiaConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
HubSpotCRM and salesConfirmed
Subprocessor listNamed as Hubspot · Processes data for the company8 Nov 2026Source
Companies using HubSpot
InfobipEmail and communicationsConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Companies using Infobip
MixpanelAnalyticsConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Companies using Mixpanel
MongoDBCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company8 Nov 2026Source
Companies using MongoDB

8 more vendors

See Zonka Feedback's full stack and the source for every claim.

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Questions about Zonka Feedback

Does Zonka Feedback use OpenAI?

Certifications

StandardWhat the source saysChecked
HIPAACompany's statement“HIPAA compliant 50+ native integrations”The company's own statement of compliance. There is no official HIPAA certification or registry.13 Nov 2026Source
ISO 27001Company's statement“ISO 27001 certified GDPR compliant”The company's own statement. We have not checked an accreditation registry.13 Nov 2026Source

We last read its homepage on 13 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Zonka Feedback lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

See Zonka Feedback's full stack

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