Companies / Zonka Feedback / Subprocessors
Zonka Feedback provides customer feedback surveys and AI feedback intelligence that collects feedback across channels and analyzes it in real time. It serves CX and insights, customer support, product, and location and frontline teams across industries including healthcare, finance, retail, SaaS, eCommerce, and education.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of Zonka Feedback
Zonka Feedback declares 13 subprocessors, including AI providers OpenAI.
| Subprocessor | Purpose |
|---|---|
 Amazon SES | Email Service |
| Infrastructure Hosting | |
 Cloudfront | Content Delivery Network Provider |
| Payments & Subscriptions | |
| Gupshup India | SMS / Messaging Service (only used if you’re sending SMSes to India) |
| Marketing, CRM & Tickets | |
| WhatsApp Service | |
| Support Services | |
| Event Logging for Analytics | |
| Database Hosting / Development Software |
3 more subprocessors
See the full list with purpose, location and first seen date.
Create a free accountWork email, no card. Already have one? Log inQuestions about Zonka Feedback
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| HIPAACompany's statement | “HIPAA compliant 50+ native integrations”The company's own statement of compliance. There is no official HIPAA certification or registry. | 13 Nov 2026Source |
| ISO 27001Company's statement | “ISO 27001 certified GDPR compliant”The company's own statement. We have not checked an accreditation registry. | 13 Nov 2026Source |
We last read its homepage on 13 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Zonka Feedback lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Zonka Feedback's full stack
Every vendor with its source and date, and an alert when Zonka Feedback adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
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