Companies / BetterMap / Subprocessors
BetterMap turns floor plans into searchable wayfinding maps for phones, websites and kiosks. It serves venues such as shopping malls, campuses and events.
Summarized from its homepage on 7 Nov 2026.
Subprocessors of BetterMap
BetterMap declares 11 subprocessors, including AI providers OpenRouter, Replicate.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Hosts the website, API, AI floor plan service, database (MongoDB, run by us on AWS servers), uploaded files, backups, internal queues and alerts, and our analytics server (PostHog, run by us); delivers map files through its CloudFront network | |
| Protects and delivers bettermap.com and our API | |
| Signs in your team members | |
| Draws the base map and counts map loads | |
| Sends account and service emails | |
| Gives our AI service access to large language models, used to split multi-floor plans, suggest venue categories, fill in venue details and translate map content | |
| Generates 3D models from images | |
| Receives error reports from the website, API and AI service | |
| Processes payments | |
| Places the phone calls and sends the SMS messages you set up |
1 more subprocessor
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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