Companies / callrail.com / Subprocessors
Subprocessors of callrail.com
callrail.com declares 12 subprocessors, including AI providers AssemblyAI, ElevenLabs, Google Gemini, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Customer data storage and application hosting. | |
| Provides speech-to-text transcriptions and AI services. | |
| Provide call and text message communications through the CallRail platform via the publicly-switched telephone network (PTSN). | |
| Text-to-Speech (TTS) generation for AI Voice Agent features. Provides realistic AI voices to make conversations with callers feel more natural. | |
| Deliver real-time notifications of communications through the CallRail platform to customers' mobile devices | |
| Provides artificial intelligence (AI) services that analyze customer website URLs and, when available, conversation transcripts. This analysis generates automated business profile summaries, which may include a company overview, target customers, services offered, and FAQs. | |
| Delivers notifications and reports via email. | |
| Provide CallRail business customers and/or their customers the ability to speak to an AI Voice Agent to get assistance. | |
| Cloud-based customer relationship management. | |
| Provide call and text message communications through the CallRail platform via the publicly-switched telephone network (PTSN) and the CallRail in-browser softphone. |
2 more subprocessors
See the full list with purpose, location and first seen date.
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