Companies / Fire Away / Subprocessors
Fire Away provides AI customer support grounded in a company's knowledge, with live chat and a shared inbox for teams. It serves businesses that want an AI assistant and human agents to handle customer conversations together.
Summarized from its homepage on 10 Nov 2026.
Subprocessors of Fire Away
Fire Away declares 6 subprocessors, including AI providers Anthropic, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| AI responses, reply suggestions and answer-quality checks when configured | |
| Push notifications to the iOS and Mac apps | |
| Hosting, the database, file storage, and the network in front of it | |
| AI responses, reply suggestions and answer-quality checks when configured | |
| Sending and receiving email | |
| Payments and subscriptions |
Questions about Fire Away
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- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call