Companies / intercom.io
intercom.io subprocessors
intercom.io declares 14 subprocessors, including AI providers Anthropic, Cartesia, ElevenLabs, OpenAI.
Intercom provides an AI-powered helpdesk and a natively integrated AI agent called Fin for customer service. It serves businesses across industries including technology, ecommerce, fintech, and gaming, from startups to enterprise.
Summarized from its homepage on 3 Nov 2026.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| message delivery service to support real-time delivery of messages via messenger products | |
| Hosting, storage and processing (including AI processing) of Customer Data | |
| AI processing | |
| AI processing (text to speech) | |
| Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles | |
| AI processing (text to speech) | |
| AI processing | |
| Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services |
| AI processing |
4 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.