Companies / Natterbox / Subprocessors
Natterbox provides a contact center solution built into Salesforce, combining voice, SMS, WhatsApp, and chat channels with AI assistants and agents. It serves businesses that run customer contact operations, including contact centers, sales, and operations teams across sectors such as financial services, healthcare, retail, recruitment, and manufacturing.
Summarized from its homepage on 13 Nov 2026.
Subprocessors of Natterbox
Natterbox declares 34 subprocessors, including AI providers Deepgram, ElevenLabs.
| Subprocessor | Purpose |
|---|---|
| Cloud based services for telecoms routing and recording storage | |
| Assist Software | Outsourced development and platform administration services |
| Documentation, ticketing and support tools | |
| Salesforce single sign-on functionality for Freedom Mobile and Freedom Web | |
| Automat-IT | Outsourced platform administration services |
| Number provider and call termination | |
| BT Wholesale | Number provider and call termination |
| Number provider and call termination | |
| Colt Technology Services Ltd | Number provider and call termination |
| Commschoice Pty | Number provider and call termination |
24 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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