Companies / vitally.io
vitally.io subprocessors
vitally.io declares 19 subprocessors.
Vitally provides a Customer Success platform that combines customer data, teams, and workflows, including an AI assistant called Quin. It serves Customer Success teams, including CSMs, CS leaders, CS operations, and account managers.
Summarized from its homepage on 3 Nov 2026.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| the bulk of customer-provided user data is hosted in AWS | |
| user data is sometimes discussed and referenced in tasks and comments in Asana | |
| customer-provided user data is stored in ClickHouse cloud to drive some Vitally application functionality, including reporting and analytics | |
| user data is stored in Fullstory for support and issue tracking purposes | |
| Contains call recordings between Vitally employees and our users and sales prospects which may contain user data. | |
| We use Hex to pull data from multiple sources including the product and other data sources like Jira. It may process and temporarily store user data of current customers. | |
| user data is tracked in Honeycomb for infrastructure monitoring | |
| basic user data (e.g. name, email, shared conversations) is stored in Hubspot | |
| user data is maintained in Intercom for live chat and support | |
| user data is sometimes discussed and referenced in tasks and comments in Jira |
9 more subprocessors
See the full list with purpose, location and first seen date.
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