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Technologies / 360dialog / OpenAI

Companies using 360dialog and OpenAI

8 companies in our data have public evidence for both 360dialog and OpenAI, and 8 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

8companies use both
73%of 360dialog users
under 1%of OpenAI users
8name both as subprocessors

Companies using one are 5.2 times as likely as the average company in our data to show evidence of the other.

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

Company360dialogOpenAI
Aligatoraligator.aiAligator is an AI startup that provides media monitoring and analysis tools for tracking brand coverage and sentiment.Marketing
Conversation24conversation24.comConversation24 builds and operates its own conversational platform, combining live chat, WhatsApp, chatbots, AI and native-speaking human operations.Customer support
Kanalgetkanal.comKanal is a WhatsApp marketing platform that connects to Shopify to recover abandoned carts, send campaigns, and answer customer questions through an AI agent.E-commerceMarketing
Helpshifthelpshift.comHelpshift provides an AI-native player engagement platform for games, combining technology, AI, and human services for in-game support, VIP engagement, and community safety.AI and machine learningCustomer support
Richpanelrichpanel.comRichpanel sells an AI agent and helpdesk platform that handles customer support across email, chat, social, SMS, WhatsApp and phone.AI and machine learningCustomer support
Runnr.aiRunnr.ai automates hotel guest communication via WhatsApp and the Booking.com inbox.AI and machine learningTravel and hospitality
Understoryunderstory.ioUnderstory provides a booking system and marketing tools for experience businesses such as workshops, classes, tours, and events.Travel and hospitality
Watermelonwatermelon.aiWatermelon provides an AI customer service platform that automates conversations across phone, email, WhatsApp, social media and chat.AI and machine learningCustomer support

The two technologies

360dialog

Email and communications

360dialog is a WhatsApp Business solution platform that provides API access, marketing tools and integrations for businesses on WhatsApp. It is used to connect to the WhatsApp API, onboard, migrate channels and manage WhatsApp business accounts.

Summarized from 360dialog.com on 8 Nov 2026.

73% of the 11 companies we see using 360dialog also show the other.

OpenAI

AI and LLM providers

OpenAI is a platform that provides an API for building with OpenAI models. It is used to access models, tools, and services for tasks such as text generation, image generation, audio, and agents.

Summarized from developers.openai.com on 8 Nov 2026.

under 1% of the 3,304 companies we see using OpenAI also show the other.

Industries

Among the companies above, by our own classification of their homepage.

Customer support4AI and machine learning4Marketing2E-commerce2Travel and hospitality2

Other pairs

Companies with their own evidence for both.

Questions

How many companies use both 360dialog and OpenAI?

8 companies in StrataDB's data have public evidence for both, and 8 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use 360dialog and OpenAI?

Aligator, Conversation24, Kanal, Helpshift and Richpanel, and 3 more companies. Each one links to the evidence behind it.

How does StrataDB know a company uses 360dialog and OpenAI?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using 360dialog and OpenAI

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
  • 100 API calls a month, plus MCP and the Chrome extension
  • Work email only. No card, no sales call