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Companies / Document360

Document360 tech stack

document360.com

Document360 provides knowledge base software with features for authoring, search, security, and self-service. It serves teams including support, technical writing, product management, and engineering.

Summarized from its homepage on 11 Nov 2026.

Classified asAI and machine learningCustomer supportProductivity and collaboration

The Document360 homepage

Vendors of Document360 and the evidence for each

Document360 declares 8 subprocessors, including AI providers OpenAI.

VendorCategoryEvidenceLevel
CloudflareCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company11 Nov 2026Source
Websiteheader: cf-ray: a58c5647e8422b8d-LAX11 Nov 2026Source
Companies using Cloudflare
OpenAIAI and LLM providersConfirmed
Subprocessor listProcesses data for the company11 Nov 2026Source
Privacy policyNamed as OpenAI LLC · Processes data for the company11 Nov 2026Source
Companies using OpenAI
StripePaymentsConfirmed
Subprocessor listProcesses data for the company11 Nov 2026Source
Privacy policyProcesses data for the company11 Nov 2026Source
Companies using Stripe
Cloudflare TurnstileSecurity and identityConfirmed
Subprocessor listProcesses data for the company11 Nov 2026Source
Companies using Cloudflare Turnstile
Microsoft AzureCloud and infrastructureConfirmed
Subprocessor listNamed as Azure · Processes data for the company11 Nov 2026Source
Companies using Microsoft Azure
MixpanelAnalyticsConfirmed
Subprocessor listProcesses data for the company11 Nov 2026Source
Companies using Mixpanel
MongoDBCloud and infrastructureConfirmed
Subprocessor listProcesses data for the company11 Nov 2026Source
Companies using MongoDB
SegmentAnalyticsConfirmed
Subprocessor listProcesses data for the company11 Nov 2026Source
Companies using Segment
Google Tag ManagerAnalyticsLikely
Websitescript: 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f11 Nov 2026Source
Companies using Google Tag Manager
Microsoft 365ProductivityLikely
Websitemx: document360-com.mail.protection.outlook.com.11 Nov 2026Source
Companies using Microsoft 365

9 more vendors

See Document360's full stack and the source for every claim.

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Questions about Document360

Certifications

StandardWhat the source saysChecked
ISO 27001Company's statement“Rated 4.7/5 ● G2 Leader in Knowledge Base ● SOC 2 ISO 27001:2022”The company's own statement. We have not checked an accreditation registry.11 Nov 2026Source
SOC 2Company's statement“Rated 4.7/5 ● G2 Leader in Knowledge Base ● SOC 2 ISO 27001:2022”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA.11 Nov 2026Source

We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Document360 lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

See Document360's full stack

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